Terms & Conditions of Consignment

  1. Illysthetixc only accepts 100% Authentic pre-owned used or unused Designer items.
  2. Items which are not in a saleable condition are not accepted.
  3. If an item is found to be a counterfeit, a retrieval penalty of RM350 will be charged per item and RM600 will be charged per Hermes item. 
  4. We reserve the right to dispose any counterfeit items within 7 days of notice should you fail to collect it back. 
  5. Sellers will be issued a Goods Received Note which clearly states the items consigned and the initial agreed cost price.
  6. The cost or value of each item is given by Illysthetixc based on the demand, condition and age of the item.
  7. Please note that discounted prices of each item will be pre-discussed between seller & Illysthetixc should there be further negotiations from interested buyers or for sale purposes.
  8. We are not responsible for any natural damages caused by storage or humidity. Consigning of “high risk “of damage items will be at your own risk.  e.g. discoloration, freckles, pigmentation on patent leather, tarnishing or rusting of hardware, oxidation of patina leather and hairline scratches. This includes any packaging materials that comes together with the items. 
  9. If your consigned item is sold between the 1st and 15th of the month, payment will be issued by the 25th of the same month. If your consigned item is sold between the 16th and 30th/31st of a month, payment will be issued by the 10th of the following month. All payments will be made via bank transfer only.
  10. You will receive an SMS notification or email when the payment has been transferred to your bank account. 
  11. We do not inform you when your items are sold. If you would like to find out the status of your items, please contact our store through whatsapp at +6013 744 7346, Instagram direct message or email at [email protected] and provide us with the item code as stated on your receipt.
  12. Please note that we do not issue cash payments.
  13. Consigned items have to be placed with Illysthetixc for a minimum of  60 DAYS (2 MONTHS), if you should decide to collect your item within 2 months; a service fee of RM100 will be charged. 
  14. The seller or authorized representatives are to present the original copy of the Goods Received Note and IC / Passport when collecting an item back.
  15. Illysthetixc reserves the right to return any items not sold for more than 180 days (6 months) or whenever deemed fit.
  16. Should you send a representative to collect your items on your behalf, do notify Illysthetixc in advance.
  17. Return items are to be collected within 60 days after the first notice has been given. Failing which, your items will be automatically shipped to your mailing address (if applicable).
  18. Illysthetixc cannot be held responsible if a return item has remained uncollected for more than 60 days or in the course of shipment. 
  19. Illysthetixc Empire will assume ownership of item returns which are not collected for more than 6 months. Reasonable notice will be given to ensure that the seller is aware of the uncollected return items via SMS or Call.
  20. Illysthetixc reserves the right to make changes and add to the following terms without any prior notice. 

 

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